Frequently Asked Questions

questions?

FAQs by USVI Travelers.

When you book a tour or activity with Cruz Bay Watersports, we want to make sure you know what to expect both before and after departure. Review our Frequently Asked Questions for more information about your upcoming adventure. We look forward to exploring the islands with you!

What is your cancelation policy?

Any cancellations/rescheduling made within 24 hours of the scheduled departure time will be charged the full price. Any cancellations/rescheduling made prior to 24 hours of the excursion will be refunded in full.

Is there storage for all my belongings on the boat?

Yes, all of our boats have ample storage for your personal belongings. By the end of your experience with us, you’ll want to call the vessel your new home.

Do you have trips designed specifically for cruise ship passengers?

Unfortunately, we do not have trips structured specifically for cruise ship passengers. However, depending on your ship’s specific schedule, we may be able to accommodate cruise ship guests on certain trips. Please call us with specific details on your cruise schedule to determine how we may accommodate you on our US Virgin Islands tours.

Can you guarantee a return time?

We would guarantee at the time of booking that the trip you are booking would return you in time.

Is there a minimum age requirement for children?

No, there is no minimum age requirement for children.

However, please read the details of your excursion before booking to ensure your children meet all requirements. For instance, our top-rated jet ski tours require a license.

virgin islands watersports & tours